Anthony
We are really impressed by AGO's very friendly and prompt customer service. We also find AGO as a very reliable online grocery supplier, with prompt and on-time delivery. Fresh produce and pantry goods delivered are as advertised in the online catalog which by the way is impressively comprehensive and easy to use.
customer Y
Had been ordering from AGO consistently for three years and every experience was a good one. As a full time carer for my elderly parent, they were a godsend.
There are many things that I liked about them, from the real time delivery tracking, carefully packaged items, the constantly updated snack and ramen range etc (Yum!)
Apart from the quality of items and the fair pricing, the other thing that impressed me the most is their impeccable service.
Whether it is David or AGO team, everyone is polite, helpful and professional, all working hard to make the shopping experience a pleasant one for the customer. All communications were dealt with promptly and in a just manner. You truly get the feeling of being looked after like a family member.
Mona
More seemless experience than Woolies (who I've been getting deliveries for years long before COVID). Prices, quality and service all good. It's down to earth and no frills.
Karen
Delivery is always prompt, great service and excellent communication. If and when there is an issue, they resolve it quickly and are always easy to communicate with. David, particularly, goes above and beyond in ensuring that we/our orders are taken care of. In a world of suppliers who often don't communicate or care about their customers, AGO is an exception and we are very grateful for that. Thank you. Oh, they also have a great tracking system to keep you in the loop of where your order is.
Regular customer
I always buy from this shop whenever I need Asian groceries, never have any doubt that they will cheat me. I never had any problem before dealing with them and always think they would send what I ordered but last month put my thoughts about the shop and tried to email them regarding the missing item...no reply even though I messaged them online...still no reply. As a conclusion, I have to let go and not buy anymore from them and once you are not honest, there is no way to turn back. I'm done!! I had been buying with them from the first time they started the business.
CH
Asian Grocer Online is always reliable with deliveries and all groceries ordered are packed well. Even on the rare occasion when there was a problem with my order, the customer service was prompt and issue resolved very quickly. Thank you!
Kandace
Impeccable customer service from the AGO team! I needed to amend my order and that was completed promptly without any hassle. The next day delivery was smooth and I was kept updated throughout the whole process. I received all of the items I ordered and the vegetables/herbs were really fresh. Looking forward to make another purchase from Asian Grocer Online again soon. 10/10, I would highly recommend!
customer
Being a new mum, I am unable to leave the house for grocery shopping. AGO gave me the option to do it at home and everything delivered very timely the next day. The pricing was pretty much the same as to what I would have paid going outside as well. I would recommend this service to anyone in a similar situation and will be using this service again.
Sandy
Great product range, exceptional delivery speed and options, competitive prices. Just a really good way to get Asian staples that are hard to find near my home.
Linda
Friendlybdeliverybperaon. Very polite.
Easy to purchase items.
Delivery as scheduled.
Good value for money
Just a suggestion: it will be good if stock availability is shown at the time of adding fro cart.
Julie
Very reliable, fantastic prices, reliable delivery and when an item was out of stock they were great in contacting me and discussing substitutions! My go-to for Asian groceries and so great I don’t have to lug cans home
Darren
First experience with AGO was fantastic. Making order online was easy with large range for items that you will usually find at any Asian grocers. Items arrived properly packaged with protection for my Asian vegetables absolutely fresh and perfect! All items arrived as ordered in proper packaging used quality boxes to ensure items are safely delivered and delivery was prompt. Will definitely order from AGO again. Another happy customer here! 👍🏼
Regards,
Darren
Customer N
I highly recommend Asian groceries! The delivery was fast - my order arrived the next day. Very satisfied with the products I ordered. Their customer service was great as well.
Lee Kumpoon
Great experience with Asian Grocer Online! They have a huge range of hard-to-find items, and everything arrived quickly and well-packed. Super convenient and reliable. Highly recommend
Syl
I have been searching for these biscuits/crackers for a while and finally found them.
Great price, reliable and cheap delivery service.
I am impressed thanx
Definitely will purchase from again.
saarahp
The prices on asiangroceronline is really hard to beat with the current inflation going crazy in supermarkets. They also have all the asian ingredients I can't seem to get a hold of anywhere (curry leaves, pandan leaves, banana leaves etc), and all for a great affordable price!! The majority of products I ordered was produce and I was able to purchase so much for just $50-60! Also the delivery was super convenient and efficient, I had a lovely delivery man for my order :) Really reccommend them!
Bruce
I'm imressed with the format and user-friendly aspects of your online ordering programme. I’m also delighted with your packaging, in particular the care taken to provide protective wrapping for fragile items. The delivery service is also outstanding; the delivery personnel are polite and friendly. The produce is of high standard with respect to Quality/Quantity and freshness.
Pauline Doyle
I have ordered several times from Asian Grocer and each time food has been of high quality and fresh. Prices are very reasonable and service has been excellent 👍
Edwin C
What a great discovery. Shopping for Asian groceries have never been so easy. Items are reasonably priced and delivery was well packed and fast. I will definately be a returning customer.
KLinh
Very impress with the level of care Asian Grover online packed my bottle of fish sauce.
Notification via SMS 30 mins before delivery is also a nice touch