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Refunds and Returns Policy

Quality and Freshness Guarantee

At Asian Grocer Online, we take pride in delivering the highest quality and freshest products. Our team have been trained to quality check everything they pick so you can be confident that you won't get anything that you wouldn't pick yourself.

If you are not satisfied with the quality of the products we deliver for any reason, we will more than happily refund the value of the product. To request a refund, please contact our customer service team at support@asiangroceronline.com.au within 48 hours of delivery.
 

Refunds and Returns Conditions

- Refund requests must be made within 24 hours of delivery.

- Any refunds will be made to the original method of payment.

- We may ask for photos of items with quality concerns. This will help us improve our service to you.

- We will not provide a refund or return where you have changed your mind about products purchased.